Help Desk Instructions

Help Desk Instructions:

• CalATERS Presentation (Demo)
• CalATERS Work Flow and Forms Processing (Detailed)
• Forgot Your User ID or Password? (Quick)
• Work Queue Overview (Detailed) 
  • Profile Overview (Detailed)
  • Change Your Password (Quick)
• Sign In Procedures and Access Problems (Detailed)
• Travel Advance Process (Detailed)
• Expense Reimbursement Process (Detailed)
• Direct Links to Instructions on This Website (Quick)

Instruction Formats:
(Detailed) - step-by-step instructions with detailed explanation.
(Quick) - major steps to complete a function in two to four pages.
(Demo) - an on-line presentation.