September 7, 2021

Update for Temporary Cancellation of Default Student Loan Garnishments

Action Required by Department: Share the following information with all human resources (HR) office employees

Description: On August 06, 2021, the U.S. Secretary of Education extended the suspension period through January 3, 2022, for U.S. Department of Education owned student loans. The State Controller's Office (SCO) will issue a new Payroll Letter with instructions for reestablishing the garnishments prior to the January 2022 pay period.

Population Affected:  All HR Offices

Contacts: 

Statewide Customer Contact Center (916) 372-7200  

HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov 

CS Escalation Email (HR Supervisors and Managers)  PPSDOps@sco.ca.gov 

Cal Employee Connect Email connecthelp@sco.ca.gov 

Cal Employee Connect Feedback Email connectfeedback@sco.ca.gov 

SCO Key Initiatives:  

Cal Employee Connect Project 

California State Payroll System Project