March 30, 2021

Temporary Suspension of Student Loan Garnishments Update

Action Required by Department: Share the following information with all human resources (HR) office employees.

Description: The U.S. Department of Education has extended the suspension period of student loan garnishments through September 30, 2021. This suspension period is for U.S. Department of Education owned loans. All other student loan garnishment can be re-established if requested by the lender. Agencies can now submit a STD. 639 Salary Garnishment form to re-establish Defaulted Student Loan 339-008 garnishments. In response to this update, the State Controller's Office (SCO) has created a new ViewDirect Report ID PDE3016-1 - 339-008 STUDENT LOAN GARNISHMENTS CANCELLED. This report reflects all of the student loan garnishments that were cancelled in mass in the April 2020 pay period.

Population Affected:  All HR Offices

Contacts: 

Statewide Customer Contact Center (916) 372-7200  

HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov 

CS Escalation Email (HR Supervisors and Managers)  PPSDOps@sco.ca.gov 

Cal Employee Connect Email connecthelp@sco.ca.gov 

Cal Employee Connect Feedback Email connectfeedback@sco.ca.gov

SCO Key Initiatives:  

Cal Employee Connect Project 

CalATERS Replacement Project 

California State Payroll System Project


Payroll Flyers and Global Messages

Action Required by Department: Share the following information with all employees.

Description: Payroll Flyers and Global Messages are now available on the State Controller's Office website.

Population Affected: All Human Resources (HR) Offices

Contacts: 

Statewide Customer Contact Center (916) 372-7200

HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov

CS Escalation Email (HR Supervisors and Managers)  PPSDOps@sco.ca.gov

Cal Employee Connect Email connecthelp@sco.ca.gov

Cal Employee Connect Feedback Email connectfeedback@sco.ca.gov  

SCO Key Initiatives:

Cal Employee Connect

CalATERS Replacement Project

California State Payroll System Project