June 16, 2022

UPDATE: Departmental Universal Email

Action Required by Department:   Share the following information with all human resources (HR) office employees.

Description: Effective July 1, 2022, all HR offices must have a universal email established with the State Controller’s Office (SCO).  The SCO expectation is that all authorized HR representatives  are included as part of the distribution list directly tied to the universal email box within their department to ensure that all communication, requests, and replies are received timely.

The naming convention should be consistent with the abbreviation of the HR office’s agency name (example: SCOPersonnelTransactions@SCO.ca.gov).  To complete this update, please work with your internal Information Technology (IT) representative and then notify SCO of the preferred universal email address by contacting cacosta@sco.ca.gov.  Please include your agency code(s) in the email subject line. Lastly,  please update the California Personnel Office Directory (CPOD) with your new universal email address.

Population Affected: All HR Offices

Contacts:   

• Affordable Care Act (ACA) Email acasupport@sco.ca.gov
• Cal Employee Connect Email connecthelp@sco.ca.gov 
• Cal Employee Connect Feedback Email connectfeedback@sco.ca.gov
• California Leave Accounting System (CLAS) Email Clas@sco.ca.gov
• ConnectHR Email (All HR Staff) connecthrhelp@sco.ca.gov
• ConnectHR Feedback Email (All HR Staff) connecthrhelp@sco.ca.gov
• CS Escalation Email (HR Supervisors and Managers)  PPSDOps@sco.ca.gov 
• HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov 
• Management Information Retrieval System (MIRS) Email ppsdmirs@sco.ca.gov  
• Statewide Customer Contact Center (916) 372-7200  

SCO Key Initiatives:

• Cal Employee Connect Project
• California State Payroll System Project

Websites​:

• HR
• State Employees​