July 29, 2022
State Controller's Office (SCO) Impacted by Widespread Technology Outage – Resolved
Action Required: Share the following information with all human resources (HR) office employees.
Date Incident Identified: July 28, 2022
Description: The State Controller’s Office (SCO) is no longer experiencing a widespread technology outage. The following systems are now fully restored:
- Internet
- Phones
- Cal Employee Connect (CEC)
- ConnectHR
Status: Resolved
Date Incident Resolved: July 29, 2022
Population Affected: All HR Offices.
Contacts:
- Affordable Care Act (ACA) Email acasupport@sco.ca.gov
- Cal Employee Connect Email connecthelp@sco.ca.gov
- Cal Employee Connect Feedback Email connectfeedback@sco.ca.gov
- California Leave Accounting System (CLAS) Email Clas@sco.ca.gov
- ConnectHR Email (All HR Staff) connecthrhelp@sco.ca.gov
- ConnectHR Feedback Email (All HR Staff) connecthrhelp@sco.ca.gov
- CS Escalation Email (HR Supervisors and Managers) PPSDOps@sco.ca.gov
- HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov
- Management Information Retrieval System (MIRS) Email ppsdmirs@sco.ca.gov
- Statewide Customer Contact Center (916) 372-7200
SCO Key Initiatives:
Websites:
Monitor Scheduling Calendar (previously Extended Keying Calendar) – August 2022
Action Required by Campus: Share the following information with all human resources (HR) office employees.
Description: The State Controller's Office (SCO) has posted the Monitor Scheduling Calendar for August 2022.
Population Affected: All HR Offices
Contacts:
- Affordable Care Act Email acasupport@sco.ca.gov
- Cal Employee Connect Feedback Email connectfeedback@sco.ca.gov
- Cal Employee Connect Email connecthelp@sco.ca.gov
- ConnectHR Email: connecthrhelp@sco.ca.gov
- CSU Inquiry Email (HR Supervisors and Managers) PPSDCSUInquiry@sco.ca.gov
- HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov
- Statewide Customer Contact Center (916) 372-7200
SCO Key Initiatives:
Websites: