Home State and Local State Departments Human Resources Library and Resources Broadcast Email Archive 2022 July 28, 2022

July 28, 2022

State Controller's Office (SCO) Impacted by Widespread Technology Outage

Action Required: Share the following information with all human resources (HR) office employees.

Description: The State Controller’s Office (SCO) is currently being impacted today, July 28, 2022 by a widespread technology outage. This outage is affecting the following systems:

• Email
• Internet
• Phones
• Cal Employee Connect (CEC)
• ConnectHR

Work is in progress to restore these systems as quickly as possible. 

Population Affected: All HR Offices.

Contacts:    

• Affordable Care Act (ACA) Email acasupport@sco.ca.gov
• Cal Employee Connect Email connecthelp@sco.ca.gov 
• Cal Employee Connect Feedback Email connectfeedback@sco.ca.gov
• California Leave Accounting System (CLAS) Email Clas@sco.ca.gov
• ConnectHR Email (All HR Staff) connecthrhelp@sco.ca.gov
• ConnectHR Feedback Email (All HR Staff) connecthrhelp@sco.ca.gov
• CS Escalation Email (HR Supervisors and Managers)  PPSDOps@sco.ca.gov 
• HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov 
• Management Information Retrieval System (MIRS) Email ppsdmirs@sco.ca.gov  
• Statewide Customer Contact Center (916) 372-7200  

SCO Key Initiatives:

• Cal Employee Connect Project
• California State Payroll System Project

Websites:

• HR
• State Employees​