July 28, 2022

State Controller's Office (SCO) Impacted by Widespread Technology Outage

Action Required: Share the following information with all human resources (HR) office employees.

Description: The State Controller’s Office (SCO) is currently being impacted today, July 28, 2022 by a widespread technology outage. This outage is affecting the following systems:

• Email
• Internet
• Phones
• Cal Employee Connect (CEC)
• ConnectHR

Work is in progress to restore these systems as quickly as possible. 

Population Affected: All HR Offices.

Contacts:    

• Affordable Care Act (ACA) Email acasupport@sco.ca.gov
• Cal Employee Connect Email connecthelp@sco.ca.gov 
• Cal Employee Connect Feedback Email connectfeedback@sco.ca.gov
• California Leave Accounting System (CLAS) Email Clas@sco.ca.gov
• ConnectHR Email (All HR Staff) connecthrhelp@sco.ca.gov
• ConnectHR Feedback Email (All HR Staff) connecthrhelp@sco.ca.gov
• CS Escalation Email (HR Supervisors and Managers)  PPSDOps@sco.ca.gov 
• HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov 
• Management Information Retrieval System (MIRS) Email ppsdmirs@sco.ca.gov  
• Statewide Customer Contact Center (916) 372-7200  

SCO Key Initiatives:

• Cal Employee Connect Project
• California State Payroll System Project

Websites:

• HR
• State Employees​