February 24, 2021

Update For Temporary Cancellation Of Default Student Loan Garnishments

Action Required by Department: Share the following information with all human resources office employees. 

Description: On January 20, 2021, the U.S. Secretary of Education extended the suspension period of student loan garnishments through September 30, 2021. The State Controller's Office (SCO) will issue a new Payroll Letter with instructions for reestablishing the garnishments prior to the September 2021 pay period. 

Population Affected:  All Human Resources Offices 

Contacts: 

Statewide Customer Contact Center (916) 372-7200  

HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov 

CS Escalation Email (HR Supervisors and Managers)  PPSDOps@sco.ca.gov 

Cal Employee Connect Email connecthelp@sco.ca.gov 

Cal Employee Connect Feedback Email connectfeedback@sco.ca.gov 
 
SCO Key Initiatives:  

Cal Employee Connect Project 

CalATERS Replacement Project 

California State Payroll System Project