December 19, 2022
Uniform State Payroll System Availability December 23 and 30, 2022
Action Required: Share the following information with all human resources (HR) office employees.
Description: On December 23, 2022, access to Uniform State Payroll System, SCOPROD application (PIMS, CSUC, POIS/HIST, PIP, MPC, ACAS, TAXI, PERS, CSP, BRS, HRM, IDLS, LRS, TIM and LAS) will be suspended at 1:00 p.m. All entries to be processed this day, for the payroll cycle issue dated December 27, 2022, must be keyed and closed before 1:00 p.m. Additionally, on December 30, 2022 access to Uniform State Payroll System, SCOPROD application will again be suspended at 1:00 p.m. All entries processed by 1:00 p.m. will be taken into the next available payroll cycle issue dated January 04, 2023.
Request to Logoff of the Management Information Retrieval System (MIRS)-December 19, 2022
Action Required by Department: The Management Information Retrieval System (MIRS) system will be down beginning at 12:30 p.m. today, December 19, 2022. Any users still logged onto MIRS at 12:30 p.m. will be administratively logged off. Please logoff MIRS until further notice. Remaining users logged in or attempting to login after 12:30 p.m. today will prevent the recovery update from processing for the incident detailed below.
Date Incident Identified: 12/19/2022
Description: The CSPMTS File is generating a (FOC 198) FATAL ERROR message at this time. To resolve the issue, SCO staff will perform a recovery update to the system, requiring all users to be logged off. A follow-up broadcast email will be sent out when users can login to MIRS again.
Population Affected: Human Resource staff responsible for running reports in MIRS.
Status: Pending
Date Incident to be Resolved: 12/19/2022
Permission to logon to the Management Information Retrieval System (MIRS)
Action Required by Department: The Management Information Retrieval System (MIRS) system is now back up and the CSPMTS File has been recovered successfully. MIRS users may now log back on and run reports as usual.
Date Incident Identified: December 19, 2022
Description: The CSPMTS File was generating a (FOC 198) “Fatal Error.” To resolve the issue, SCO staff performed a recovery update to the system, requiring all users to be logged off. This is the follow-up broadcast email to announce that users may now login to the system.
Population Affected: Human Resource staff responsible for running reports in MIRS.
Status: Closed
Date Incident to be Resolved: December 19, 2022
Contacts:
- Affordable Care Act (ACA) Email acasupport@sco.ca.gov
- Cal Employee Connect (CEC) - Help and Feedback
- ConnectHR - Help and Feedback
- California Leave Accounting System (CLAS) Email Clas@sco.ca.gov
- CS Escalation Email (HR Supervisors and Managers) PPSDOps@sco.ca.gov
- Decentralized Security & ViewDirect Access - (916) 619-7234 or DSA@sco.ca.gov
- HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov
- Management Information Retrieval System (MIRS) Email PPSDmirs@sco.ca.gov
- Statewide Customer Contact Center (916) 372-7200
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