December 13, 2022

Permission to login to the Management Information Retrieval System (MIRS)

Action Required by Department: The Management Information Retrieval System (MIRS) is now back up and the CSPMTS File has been recovered successfully. MIRS users may now log back on and run reports as usual.

Date Incident Identified: December 12, 2022

Description: The CSPMTS File was generating a (FOC 198) “Fatal Error.” To resolve the issue, SCO staff performed a recovery update to the system, requiring all users to be logged off. This is the follow-up broadcast email to announce that users may now login to the system.

Population Affected: Human Resource staff responsible for running reports in MIRS.

Status: Closed

Date Incident to be Resolved: December 13, 2022

Contacts:     

• Affordable Care Act (ACA) Email acasupport@sco.ca.gov 
• Cal Employee Connect (CEC) - Help and Feedback 
• California Leave Accounting System (CLAS) Email: Clas@sco.ca.gov  
• ConnectHR Email: connecthrhelp@sco.ca.gov  
• CS Escalation Email (HR Supervisors and Managers) PPSDOps@sco.ca.gov  
• Decentralized Security & ViewDirect Access - (916) 619-7234 or DSA@sco.ca.gov 
• HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov  
• Management Information Retrieval System (MIRS) Email PPSDmirs@sco.ca.gov   
• Statewide Customer Contact Center (916) 372-7200   

SCO Key Initiatives: 

• Cal Employee Connect Project  
• California State Payroll System Project  

Websites: 

• HR  
• State Employees