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Broadcast Email Archive 2021
August 30, 2021
August 30, 2021
REMINDER: Customer Service Survey
Action Required by Department: Share the following information with all human resources (HR) office employees.
Description: The State Controller's Office, Personnel and Payroll Services Division (PPSD) is committed to providing excellent customer service to all state department HR offices. To help ensure PPSD is providing the highest level of customer service, we want your feedback today. Please take a few minutes to complete the PPSD Customer Service Survey and let us know what areas we have improved in and what areas we need to work on. The survey will only take five minutes to complete, and your feedback will help us improve our customer service.
The survey will close on August 31, 2021.
Population Affected: All HR Offices.
Contacts:
Statewide Customer Contact Center (916) 372-7200
HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov
CS Escalation Email (HR Supervisors and Managers) PPSDOps@sco.ca.gov
Cal Employee Connect Email connecthelp@sco.ca.gov
Cal Employee Connect Feedback Email connectfeedback@sco.ca.gov
SCO Key Initiatives:
Cal Employee Connect Project
California State Payroll System Project
Payroll Flyers and Global Messages
Action Required by Department: Share the following information with all employees.
Description: Payroll Flyers and Global Messages are now available on the State Controller's Office website.
Population Affected: All Human Resources (HR) Offices
Contacts:
Statewide Customer Contact Center (916) 372-7200
HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov
CS Escalation Email (HR Supervisors and Managers) PPSDOps@sco.ca.gov
Cal Employee Connect Email connecthelp@sco.ca.gov
Cal Employee Connect Feedback Email connectfeedback@sco.ca.gov
SCO Key Initiatives:
Cal Employee Connect
California State Payroll System Project