April 29, 2022

Accounts Receivable (A/R) Business Process Survey

Action Required by Department:  Share the following information with all human resources (HR) office employees.

Description: The State Controller’s Office (SCO), Personnel and Payroll Services Division (PPSD) is working on ways to improve the A/R business process, specifically related to Payment Type K (Deduction A/R Collection), for benefits deduction arrears A/Rs. We need your help in gathering information about this business process.

Please take 10 minutes to complete the survey below. Your answers will help to give us insight on ways that we can improve our training and resources.  This survey closes on May 6th, 2022.

Survey Link: https://www.surveymonkey.com/r/Q7S8TFF

Population Affected: All HR Offices.

Contacts:   

• Affordable Care Act (ACA) Email acasupport@sco.ca.gov
• Cal Employee Connect Email connecthelp@sco.ca.gov 
• Cal Employee Connect Feedback Email connectfeedback@sco.ca.gov
• California Leave Accounting System (CLAS) Email Clas@sco.ca.gov
• ConnectHR Email (All HR Staff) connecthrhelp@sco.ca.gov
• ConnectHR Feedback Email (All HR Staff) connecthrhelp@sco.ca.gov
• CS Escalation Email (HR Supervisors and Managers)  PPSDOps@sco.ca.gov 
• HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov 
• Management Information Retrieval System (MIRS) Email ppsdmirs@sco.ca.gov  
• Statewide Customer Contact Center (916) 372-7200  

 SCO Key Initiatives:

• Cal Employee Connect Project
• California State Payroll System Project

Websites​:

• HR
• State Employees​