April 21, 2021
Uniform State Payroll System (USPS) Employment History Screen Issue Resolved
Action Required by Department: Share the following information with all human resources (HR) office employees.
Date Incident Identified: April 21, 2021
Description: This morning, USPS experienced an issue with its Employment History screens. This incident has been resolved and we apologize if this caused you any inconvenience. As a reminder, should you need assistance with the USPS, please use the contacts below:
USPS Help Contacts:
• For general help please contact the California Department of Technology Service Desk: (916) 464-4311
• For security help please contact the State Controller's Office Information Security Office Help Desk: (916) 322-8094
Date Incident to be Resolved: April 21, 2021
Population Affected: All HR Offices
Contacts:
• Statewide Customer Contact Center (916) 372-7200
• HR Suggestions Email (All HR Staff) PPSDHRSuggestions@sco.ca.gov
• CS Escalation Email (HR Supervisors and Managers) PPSDOps@sco.ca.gov
• Cal Employee Connect Email connecthelp@sco.ca.gov
• Cal Employee Connect Feedback Email connectfeedback@sco.ca.gov
SCO Key Initiatives:
• Cal Employee Connect Project
• CalATERS Replacement Project
• California State Payroll System Project
Payroll Letter #21-003: REPRESENTED EMPLOYEE CASH OUT OF VACATION/ANNUAL LEAVE PROGRAM – FISCAL YEAR 2020-2021
Payroll Letter #21-003: REPRESENTED EMPLOYEE CASH OUT OF VACATION/ANNUAL LEAVE PROGRAM – FISCAL YEAR
2020-2021 has been published on the State Controller's Office (SCO) website located at: http://www.sco.ca.gov/ppsd_sco_letters.html. You can go directly to this letter by clicking on the following address: https://www.sco.ca.gov/Files-PPSD-Letters/Payr/2020_p21-003.pdf.
Please direct your questions to the appropriate contact(s) listed in the Payroll Letter.
For your information, the State Human Resources Departments link on the SCO website offers various personnel/payroll related tools and resources. This information is located at: http://www.sco.ca.gov/ppsd_state_hr.html.
SCO Key Initiatives:
• Cal Employee Connect Project
• CalATERS Replacement Project
• California State Payroll System Project
Payroll Letter #21-002: 2021 EXCLUDED EMPLOYEE LEAVE BUY-BACK PROGRAM
Payroll Letter #21-002: 2021 EXCLUDED EMPLOYEE LEAVE BUY-BACK PROGRAM has been published on the State Controller's Office (SCO) website located at: http://www.sco.ca.gov/ppsd_sco_letters.html. You can go directly to this letter by clicking on the following address: https://www.sco.ca.gov/Files-PPSD-Letters/Payr/2020_p21-002.pdf.
Please direct your questions to the appropriate contact(s) listed in the Payroll Letter.
For your information, the State Human Resources Departments link on the SCO website offers various personnel/payroll related tools and resources. This information is located at: http://www.sco.ca.gov/ppsd_state_hr.html.
SCO Key Initiatives:
• Cal Employee Connect Project
• CalATERS Replacement Project
• California State Payroll System Project