Career Opportunities

Position #:
051-550-9927-164

Salary Range:
$ 3,125 - $ 4,200

Issue Date:
4/19/2024

Contact:
Elisa Wong (916) 464-6055

Location:
Unclaimed Property Division
10600 White Rock Road
Rancho Cordova, CA 95670

Final Filing Date:
May 3, 2024

Looking for a job that you can feel passionate about?  Looking for work in an inviting work environment?  If you are interested in working in a fast-paced environment surrounded by enthusiastic and self-motivated people, then look no further!  The Office of the State Controller (SCO) is the destination Constitutional employer within the State of California. 

**Free Parking**

The following link outlines a summary of benefits available to state employees: https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx

Applications will be screened and only the most qualified will be interviewed. Application must include “to” and “from” employment dates (m/d/y), hours per week, and prior employer contact information including contact number.  Applications received without this information may not be considered for this position.

Special Instructions: Please submit a resume and cover letter with your application.

The selected candidate considered for the advertised position will be required to undergo a fingerprint clearance and any offer of employment will be contingent upon live scan fingerprint results. 

The selected candidate will be required to adhere to current SCO Nepotism requirements.

Applicants with disabilities who need reasonable accommodations, such as
a Sign Language interpreter, a reader, or assistance attending an interview
please call (916) 323-8579. 

Scope of Position:
Under close supervision provided by a Staff Services Manager I of a Reporting Unit of the Holder Operations Bureau, the Program Technician (PT) is responsible for the less difficult review and process of Unclaimed Property reports received. The duties of this class require detailed knowledge of and ability to interpret, apply and communicate specific laws, rules and policies related to program work. Duties include, but are not limited to the following:

Duties and Responsibilities:
(Candidates must perform the following functions with or without reasonable accommodations.)

• Provide responses via telephone or written communication to holders of Unclaimed Property, seeking information or clarification of Unclaimed Property law, NAUPA II compliance programs and penalties for untimely reporting.
• Review and verify data contained in the less difficult Unclaimed Property reports for completeness, accuracy and compliance with law and regulations and reporting procedures.  Take necessary action to correct reporting deficiencies, which includes contacting holders or administrators and working to obtain clarification of information and/or additional data, using written or telephone communications.
• Key or load the less difficult Unclaimed Property holder reports and owner information onto the Unclaimed Property database. Conduct simple research in CA Notice and UPS2000 to process reports. Track assigned reports and follow up on unresolved problems. Provide status updates for the team lead and/or management.
• Process letters to holders with non-compliant reports for Unclaimed Property
• Archive reports for storage on-site and for the State Records Center.
• During peak seasons, assist the Reporting Intake Unit in sorting Holder reports for efficient processing.

Core Work Hours:

• Monday – Friday, 7:30 a.m. – 5:00 p.m.

Desirable Qualifications:

• Provide exceptional customer service as a representative of the State Controller.
• Exhibit a positive attitude at all times.
• Punctuality, professionalism, and good attendance.
• Excellent work habits with the ability to handle varying tasks throughout the day.
• Attention to detail.
• Comfortable working with customers over the phone and over email.
• •    Ability to lift up to 30 pounds.