Career Opportunities

Position #:
051-140-1401-004

Salary Range:
$4,651.00 - $8,238.00

Issue Date:
6/20/2024

Contact:
Damien Anderson 916-594-2918

Location:
Administration and Disbursements Division
3301 C Street, Suite 781
Sacramento, CA 95816

Final Filing Date:
July 5, 2024

Looking for a job that encourages an open-mind and innovative ideas while working in a collaborative and positive environment? Looking for work in an inclusive work environment?  If you are interested in working in a fast-paced environment surrounded by enthusiastic and self-motivated people, then look no further!  The Office of the State Controller (SCO) is the destination Constitutional employer within the State of California. 

The following link outlines a summary of benefits available to state employees: https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx

• Free Parking
• Hybrid Telework Schedule Available

Applications will be screened and only the most qualified will be interviewed. Application must include “to” and “from” employment dates (m/d/y), hours per week, and prior employer contact information including contact number. Applications received without this information may not be considered for this position.

The selected candidate considered for the advertised position will be required to undergo a fingerprint clearance and any offer of employment will be contingent upon live scan fingerprint results. 

Applicants with disabilities who need reasonable accommodations, such as a Sign Language interpreter, a reader, or assistance attending an interview please call (916) 323-8579. 

Special Instructions:
Along with your state application (STD 678), please include a resume and Statement of Qualifications (SOQ). The SOQ is a narrative discussion of the candidate’s knowledge and experience, which qualifies them for the position. A resume does not take the place of an SOQ. Applications received without this information may not be considered for this position.

The SOQ should be no more than one page in length, single-spaced, 12 pt. Arial font.  Include your name, JC, and position number in the top left corner.  You must provide a direct response to the questions below: 

• Please describe how you collaborate within a Team environment.
• Please describe how you organize and prioritize your workload.
• Please describe your communication methods when you need to provide status updates on tasks/projects. What steps would you take.

Scope of Position:
Under general direction provided by the Information Technology Supervisor II, The incumbent functions in software support for the Falcon key entry application, desktop support for the Disbursements Bureau utilizing SCO mainframe system and Microsoft Windows operating systems.  The incumbent acts in a support capacity with specialized hardware, software, and networking infrastructure needed to support enterprise mission critical computer systems in the Disbursements Bureau.  The position communicates effectively with all levels of staff, technical personnel, senior management, hardware and software vendors, and customer engineers.  Duties include, but are not limited to the following:

Duties and Responsibilities:
(Candidates must perform the following functions with or without reasonable accommodations.)

System Engineering

• Develop and coordinate  complex information technology support and maintenance including:  providing hardware and software maintenance support by investigating, diagnosing and resolving problems; coordinate installation of PC hardware and software; installing PC hardware and software and customize systems and equipment for clients; provide training to Disbursements management and staff in the use of microcomputers, including new and upgraded versions of software and the advanced capabilities of new equipment; coordinate classroom PC training for Disbursements staff.
• Procure, install, and test pilot equipment and software for the Disbursements Bureau.  Create test environment for software that may/may not be compatible with new technology.
• Set up and maintain user/group profiles and access rights to LAN operations for all Disbursements staff through the Active Directory Console.
• Evaluate change requests on existing systems and recommend solutions and courses of action; research and assets feasibility commercial-off-the-shelf (COTS) products; analyze the impact of the integration between the existing systems and a COTS or third party owned product.

Software Engineering

• Serve as lead in support of the Phoenix Software Falcon key data application.  Responsible for researching system requirements, analysis, and development processes of Phoenix software system utilizing standard system development methodology.  Develop data entry screens and output files for data entry software. Serve and first line support for data entry system after deployment. Develop backup and support documentation.

IT Project Management

• Act as the co-lead on the management and maintenance of the existing and future Microsoft Access Databases used throughout the Disbursements Bureau.

Desirable Qualifications:

• Ability to analyze and troubleshoot electronic file submissions utilizing TSO and JCL.
• Knowledge of IT security best practices and development of IT security standards and procedures.
• Knowledge of Microsoft Office suite with an emphasis on Microsoft Excel and Microsoft Access.
• Ability to communicate work status with both internal and external customers.
• Ability to work independently and collaborate while working in a team environment.
• Ability to work while multi-tasking in a high paced, deadline driven work environment.